Case Study

Midwest Regional Hospital

Over a decade, dramatic turnaround in retention and job vacancy.

The Project

Help reduce employee turnover

Challenge

The project began as an attempt to reduce turnover at a hospital. The Human Resources department recognized that recruiting was becoming very difficult and that the job vacancy (percent of jobs unfilled) was approaching a point that decisions would need to be made about sending patients to other hospitals–doing otherwise would imperil the safety of the patients. Obviously, this was something the hospital most definitely wanted to avoid.

Solution

The challenge was to find some way to reduce turnover so that the need for recruiting was diminished. A strategy was developed — to create a work environment that was so wholesome and enriching that people would want to come to the hospital and, once they went to work there, they would not want to leave because they were learning and experiencing things that were not available elsewhere. This was the early “version” of the Wonderful Life project.

Timeline

9 yrs

JOB VACANCY

-50%

Turnover

-40%

Annual Savings

$2M

Testimonial

Going through the coaching program with Lee Elliott quite possibly has been the most important training I have ever experienced. This program taught me to think through stressful situations in a logical and effective manner. The coaching has had a significant impact on me as a leader, a mother, a wife, and a friend.

Christina Nickel, MHA. MLS (ASCP), Laboratory Technology Manager

Start The Conversation

Lee Elliott | Business Consultant

Sioux City, Iowa