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Participants learn:

• Communication skills necessary for high quality conflict; emphasis is on listening skills and on identifying the motivational forces driving the conflict
• Dynamics of conflict as well as a “roadmap” they might use to understand the process of conflict
• Tools that can be used to enhance conflict (e.g., softening emotions, reframing)
• How to evaluate the quality of a conflict and use past conflicts to improve future conflicts
• Enhanced problem identification, analysis and resolution. This increases someone’s ability to avoid a problem because it involves conflict. 

Participants learn:

• The difference between forgiving and pardoning
• The cause of conflict
• How to make changes in thinking that will reduce conflict
• How to reduce residual hard feelings and thereby reduce frequency and intensity of future conflict–simple changes can lead to a 50% reduction in conflict
• Tools to use to forgive and to find a sense of peace

Participants learn:

• What does and does not impact happiness (some real surprises)
• Many ways to increase happiness, such as:
  • Making friends
  • Benevolence–the ultimate kindness
  • The power of counting your blessings
• The role that “the pursuit of goodness” plays in enhancing our happiness
• How to build stronger relationships overall.

Participants learn:

• The essential elements to being trustworthy
• How to build trust, how to destroy trust, and how to rebuild trust
• Relationships exist only to the extent that there is trust
• Trust is an essential element of effective business
• The critical role trust plays in marriage and how to use that knowledge to build trust at work.
• Ways to substantially strengthen marriage

Participants learn:

• The incredible importance of a positive emotion; the destructive capacity of a negative emotion
• Every strength we have is based on resilience–no resilience, game is over
• Errors that occur in our thinking produce our most intense negative emotions
• Fixing errors in thinking is not especially difficult and has significant benefit
• How to build hope
• How to raise resilient children–the protective factors

Participants learn:

• We are not built for the world we live in
• We are experiencing a stress-induced health epidemic
• Stress is our leading cause of poor health

• Stress is seriously damaging business

• Stress not only diminishes our health, it diminishes our peace of mind
• Our children are struggling with stress
• We can substantially change the amount of stress we experience–and do so with little effort

Participants learn:

• Beginning the path to an incredible life is to become a good person.
• We progress through stages as we become increasingly moral–and almost everyone stops somewhere along the way–most of us don’t reach levels of moral reasoning that are available to us
• Many of our disagreements about what is “right” come from being at different levels of moral development
• What science is saying constitutes “good”–and how being good substantially increases our happiness
• Social psychological forces in our world compel us to engage in extremely bad behavior – and good people can very easily be led to engage in extremely bad behavior

Participants learn:

• It appears that a great many come to the end of life with a sense of meaninglessness–their lives seem insignificant, they didn’t matter
• There are things we can do to reduce the likelihood that we will conclude our lives feeling irrelevant
• The relationship between fulfillment and spirituality (not necessarily religion)
• What can we do to achieve a state of fulfillment
• How the field of economics has changed to reflect greater understanding of people–and that better reflects our desire to make a contribution 
• Why so many employers have identified spirituality as the top “mega-trend”
• Finding a calling at work–and meaningfulness
• The powerful impact on business of understanding people and spirituality
• What can we learn from spiritually exceptional people in our quest for fulfillment

Participants learn:

• Research has shown most change efforts just don’t work
• What the “masters” in history have shown to be the most effective approach to change
• If we are to have a meaningful life, we must transcend and begin to focus on something bigger than ourselves
• How to make change that is transcendent
• How to overcome barriers to transcendent change

Participants learn:

• How to form a strategy for your life so that you can have a meaningful, fulfilling, WONDERFUL life
• How to optimize the time you have left
• How to avoid the “five regrets of the dying”
• How to create a personal mission statement
• How to face the end of rest of your life with anticipation, with hope, with some reasonable degree of delight